If something has happened, we are sorry. Arctic Restoration & Cleaning provides quiet, respectful trauma and biohazard cleanup across Wasilla and the Mat-Su Valley — in unmarked vehicles, with certified crews, on whatever timeline you need.
If you’re reading this, something has happened. We are sorry. Whatever the circumstances — a family member found at home, an accident, a violent incident, a workplace event — you’re probably trying to figure out what to do next while also processing something nobody is ever ready to process. You don’t have to figure out the cleanup part. That’s what we’re here for.
Arctic Restoration & Cleaning provides trauma scene and biohazard cleanup across Wasilla, the Mat-Su Valley, and beyond. Our crews are IICRC-certified, trained to OSHA bloodborne pathogen standards, and — just as importantly — trained to do this work with the discretion families deserve. We arrive in unmarked vehicles. We coordinate quietly with you, with law enforcement, and with your insurance company. And when we leave, the affected area is fully decontaminated and the property is safe to enter again.
Call any time — day, night, holiday. A live person answers. We’ll walk you through what to expect, and if you’re ready, we can be on the way within the hour for most Mat-Su Valley locations.
☎ (907) 315-0962Most of the people who find this page are family members of someone who has died. Some are landlords or property managers who discovered something. Some are business owners whose workplace had an accident or incident. Some are friends acting on behalf of a family that can’t make this call themselves. Whoever you are, here is what to know first.
Trauma cleanup is a category of biohazard remediation that addresses scenes involving blood, bodily fluids, and other biological material. Each situation is different. The most common categories we respond to:
When discovery is delayed, biological material migrates into porous surfaces. Our work restores the affected area to a fully decontaminated, safe condition with documentation suitable for insurance.
Handled with the privacy and care every family deserves. We do not describe what we see. We do not park on the street with a logo on the truck. We handle the parts you should never have to handle.
Home accidents, workplace injuries, vehicle incidents in driveways or garages — anywhere a serious injury has left biological contamination. Residential and commercial properties across Alaska.
After law enforcement releases the scene, we coordinate with the property owner or family to restore the area. We work with police, victim advocates, and insurance adjusters to make the process as smooth as it can be.
Targeted decontamination of areas affected by blood or bodily fluids — medical event, accident, or assault. We follow OSHA bloodborne pathogen protocols on every job, regardless of scale.
Ozone treatment, hydroxyl generators, and material removal as needed to fully eliminate odor — not mask it. Verified before we close the job.
We say this gently, because we know the impulse to handle it is sometimes about not wanting strangers in the home and sometimes about not wanting the cost. Both are understandable. But trauma scene cleanup carries genuine health and legal risks that household cleaning cannot address.
In most cases, insurance covers the work, and we’ll work through that with you. There is no charge to ask.
Every trauma cleanup follows a structured, documented process designed to meet OSHA and IICRC standards while minimizing what the family or property owner has to deal with directly.
A live person answers. We ask a small number of questions to understand the scope and the access situation. We never ask for details you don’t want to give. If law enforcement is still involved, we coordinate the timing with them.
Our crews arrive in unmarked vehicles and plain work uniforms. There is no company logo on the truck visible from the street. Neighbors will not know what kind of service is being performed.
On arrival, we walk the affected area in full PPE, document the scope for insurance, and establish a containment zone with plastic sheeting and HEPA-filtered negative air pressure. This prevents contamination from migrating into clean parts of the property.
Affected porous materials are removed and contained for licensed medical waste disposal. Non-porous structural surfaces are cleaned and treated with EPA-registered, hospital-grade disinfectants per OSHA bloodborne pathogen protocols.
Where decomposition or biological odor is present, we use ozone treatment, hydroxyl generators, and HEPA air scrubbing until objective testing shows the odor has been eliminated rather than masked.
Before we close the job, we verify decontamination with ATP testing where appropriate, document the work with photos suitable for your insurance file, and walk the property with you (or your designated representative) to confirm the work is complete.
If the cleanup required removing flooring, drywall, or structural materials, our General Contracting team can handle the rebuild as part of the same project — same crew, same project manager, same insurance file.
Most standard Alaska homeowners insurance policies cover trauma and biohazard cleanup under biohazard remediation or hazardous material removal provisions — typically as part of dwelling coverage. Commercial property policies generally include similar coverage for businesses.
We work directly with your adjuster wherever possible. From the first hour on site, we document the scope, materials affected, and work performed in claim-ready format. In many cases, we can arrange direct billing so the family or property owner never has to pay out of pocket and submit for reimbursement.
If your policy does not cover trauma cleanup — some do not, and some have low caps — there are still options. The National Association of Crime Victim Compensation Boards offers assistance for cleanup costs in certain situations, including violent crimes. We can also discuss payment arrangements directly. Please don’t let cost stop you from calling. We will find a path forward together.
Costs vary widely based on the size of the affected area, the duration before discovery, the materials involved, and whether reconstruction is needed. Small, recently-occurred scenes can run $1,500–$3,500. Larger or longer-duration scenes can run $5,000–$15,000 or more. We give every family a written estimate before any work begins, and we never start work without your authorization.
This part matters more than almost anything else, so we want to be explicit about how we work.
No company logos, decals, or roof signage on any trauma response.
Crew members do not wear company-branded clothing on trauma calls.
We discuss the scene only with you, your representative, your adjuster, and law enforcement.
Trauma scenes never appear in case studies, social posts, or any marketing material. Period.
Our invoices and documentation do not name the service in a way that identifies the situation.
Crew members sign confidentiality agreements as a condition of employment. This is not optional.
Arctic Restoration is headquartered in Wasilla and dispatches trauma cleanup crews across Southcentral Alaska. For situations in more remote communities, we coordinate travel — please call and we’ll give you an honest response time.
| Region | Cities & Communities Served |
|---|---|
| Mat-Su Valley | Wasilla, Palmer, Big Lake, Sutton, Willow, Houston, Chugiak |
| Anchorage Area | Anchorage, Eagle River, Girdwood, Indian |
| Kenai Peninsula | Kenai, Soldotna, Sterling, Homer |
| Interior & Beyond | Fairbanks, College, Bethel, Kodiak, Kongiganak (by coordination) |
Cleanup is the responsibility of the property owner. If the deceased owned the property, responsibility passes to the next of kin or the estate executor. Law enforcement, paramedics, and the coroner are not responsible for cleanup — their work ends once the investigation and removal are complete. That’s where our work begins.
In most cases, yes. Standard Alaska homeowners policies typically cover biohazard remediation under dwelling coverage or hazardous material removal provisions. Coverage limits and exclusions vary by policy, so we always recommend speaking directly with your insurance adjuster (not just your agent) before assuming. We can help with this call if it would be useful.
Yes. Every trauma cleanup response uses unmarked vehicles, plain work uniforms, and no company signage at the scene. Neighbors will not know what kind of service is being performed.
We dispatch within minutes of your call. For Wasilla, Palmer, and most Mat-Su Valley locations, a crew is typically on site within an hour. Anchorage response is usually 60–90 minutes. Remote locations vary — we’ll give you an honest ETA on the call.
Smaller scenes that were discovered quickly can often be completed in a single day. Larger scenes, or scenes where contamination has migrated into structural materials, may take 2–5 days for the cleanup itself, plus additional time if reconstruction is needed. We give every client a timeline estimate before work begins.
Most families choose not to be on site during the cleanup itself, and that is what we recommend. You don’t need to be present — a designated representative can coordinate with us, or we can work with you remotely. Once the work is complete and verified, we do a walkthrough with you or your representative.
Trauma cleanup is regulated through a combination of OSHA federal standards (specifically 29 CFR 1910.1030, the bloodborne pathogen standard), EPA waste disposal regulations, and IICRC ANSI standards for biohazard remediation (S540). Reputable companies maintain certifications across all three frameworks. Arctic Restoration carries IICRC certification, OSHA bloodborne pathogen training, and works with licensed medical waste haulers.
No — meth lab and clandestine drug lab decontamination is a separate certification track with its own state regulations, and we do not provide that service. This page covers trauma and biohazard cleanup only. For drug-related contamination, the Alaska Department of Environmental Conservation maintains a list of authorized contractors.
If you or someone you know is in emotional distress or considering self-harm, please reach out. There are people available to talk, day or night, free and confidential.
Call or text 988. Available 24/7 in English and Spanish.
Call or text 988, or call (877) 266-4357. Alaska-based crisis line.
Text HOME to 741741 for free, 24/7 support from trained counselors.
Information on victim assistance programs that may help with cleanup costs.
